Shipping policy

Delivery Policy (Digital Services)

The Atlas House LLC

1. Overview

The Atlas House LLC provides travel planning, consultation, and assistance services. All services are delivered digitally and do not involve the shipment of physical products.

2. Delivery Method

All services are delivered through one or more of the following methods:

  • Email (PDF travel plans, itineraries, and documents)

  • Messaging platforms (e.g., WhatsApp or similar)

  • Scheduled consultation sessions (call or chat)

No physical shipping is involved.

3. Delivery Timeframes

Delivery times depend on the service purchased:

  • Travel Quick Guide: within 24 hours

  • Basic Consultation: scheduled within 1–2 days

  • Starter / Standard Plans: 2–4 days

  • Premium / Advanced Plans: 4–7 days

  • VIP / Concierge Services: 5–7 days with ongoing support

Estimated delivery times will be communicated after purchase.

4. Customer Responsibilities

To ensure timely delivery, customers must:

  • Provide accurate and complete travel information

  • Respond promptly to any requests for additional details

Delays in providing required information may result in delays in service delivery.

5. No Physical Shipping

As all services are digital:

  • There are no shipping fees

  • No tracking numbers will be provided

  • No physical items will be sent

6. Service Confirmation

Customers will receive confirmation once their service has been:

  • Scheduled (for consultations), or

  • Delivered (for travel plans and documents)

7. Contact

For any delivery-related questions, please contact:

The Atlas House LLC
Email: support@atlashouse.com

8. Policy Updates

The Atlas House LLC reserves the right to update or modify this policy at any time without prior notice.